2016-0505 Technology Support Specialist (PA II) — Office of Information Technology

Asamemberofahighlycollaborativeteamsupportingadynamicanddiverseinstructionalcommunity，provideresponsive，professional，andhighqualityfront-lineend-usersupportforfaculty，staff，andstudentusersofenterpriselearningmanagementsystemsandintegratedcampusandthird-partyservices。

Manageescalationandfollow-upthroughtoresolutionwiththirdpartyvendorsforsupportedservices。

Contributetocampuscustomdevelopmentbyusingsupportinteractionstoidentifyemergingneeds，trends，andopportunitiestobetterservecampusfaculty，staff，andstudents。

(twopositions)

ExternalRecruitment：OpentocurrentUCIemployeesandthegeneralpublic。

HiringSalary

$26。

54-$36。

95